Pickup areas are set remotely using the FlyBuy Merchant Portal. Specific configurations are guided by onsite operational flows on a per site basis..
How do I set pickup areas at the store?
On the FlyBuy Merchant Portal, choose the store/site you want to configure. To create or adjust its pickup area(s), click on the icon in the top right corner of the Pickup Areas section on the page.
Click the green button to draw a new pickup area.
My pickup areas seem "off". How do get help?
If your pickup area(s) are not setting up as expected, please reach out to our support team at firstname.lastname@example.org to check your drawing(s). Below are some best practices to remember when drawing/setting up pickup areas:
- Avoid overlapping pickup areas
- Avoid overlapping with any major roads nearby
- Be aware of throughways (you want to avoid cars from driving through multiple pickup zones before ‘Waiting’)