Error Message - "Either the beacon is not configurable or cannot be connected for some other reason"

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    Radius Networks Support
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    To fix this error, please follow the steps below:

    • Force close the application and any other BLE apps (like Locate, fitbit, etc.)
    • Turn the bluetooth on your phone off and back on
    • Put your beacon in configurable mode (Dot, USB, or X4)
    • Reopen the RadBeacon Config app and scan for your beacon again
    • If you keep getting the same error contact our support team here.